Terms of Use

These Terms of Use ("Terms") govern access to and use of the Threadli website, applications and related services (the "Services") provided by ANARCHY LAB S.R.L. ("we", "us", "our").

By using the Services, you agree to these Terms. If you do not agree, you must not use the Services.

1. About Threadli

Threadli is a self-hosted communication and collaboration platform designed for organizations.

Organizations install and operate Threadli on infrastructure of their choice and are responsible for managing their installations, user accounts, permissions, security and workspace data.

We provide the software but do not host or store customer messages, files, tasks or call content.

2. Eligibility

If you accept these Terms on behalf of an organization, you confirm that you are authorized to do so.

Organizations are responsible for ensuring that their users are authorized to access and use Threadli.

3. Organizational agreements

Threadli may be provided to organizations under separate licence or service agreements.

Where an organization provides access to Threadli, its agreement with us applies alongside these Terms. In case of conflict, the separate agreement prevails.

4. Accounts and security

Accounts are managed by the relevant organization, including through its administrators or single sign-on (SSO) systems.

Users must keep their credentials secure and promptly report suspected unauthorized access to their administrator.

Organizations are responsible for configuring and securing their installations, managing access permissions and maintaining appropriate backups.

We remain responsible for obligations applicable to us as a software provider.

5. Software licence

Subject to these Terms and any applicable organizational agreement, we grant a limited, non-exclusive, non-transferable licence to install and use Threadli for its intended purposes.

The software is licensed, not sold. All rights not expressly granted remain with us or our licensors.

You may not redistribute, resell or commercially exploit the software without authorization, except as permitted by applicable law or the relevant software licence.

6. Acceptable use

You agree not to:

• Use the Services unlawfully or infringe the rights of others;
• Distribute illegal, infringing, abusive or otherwise unlawful content;
• Send spam, malware or malicious communications;
• Attempt unauthorized access to systems or accounts;
• Interfere with the security or operation of the Services;
• Reverse engineer or modify the software except as permitted by law or the applicable licence;
• Resell or distribute the Services without authorization.

Organizations are responsible for establishing and enforcing appropriate rules for their workspaces.

7. User content and privacy

Users and their organizations retain their respective rights in messages, files, tasks and other content created or shared through Threadli ("Content").

Content is stored and managed within customer-controlled infrastructure. We do not claim ownership of Content and do not require a licence to host or use it as part of our ordinary self-hosted software offering.

Users and organizations are responsible for their Content and compliance with applicable laws.

Our processing of personal data is described in our Privacy Policy.

8. Intellectual property

Threadli, including its software, design, trademarks, name and logo, is owned by us or our licensors and protected by applicable intellectual property laws.

No ownership rights are transferred under these Terms.

Feedback or suggestions voluntarily submitted to us may be used to improve our products without compensation.

9. Fees

Threadli applications may be downloaded free of charge.

Any fees for organizational licences or additional services are specified in the applicable agreement with the organization.

No in-app purchases are offered unless expressly indicated.

10. Third-party services

Threadli may integrate with third-party services, including app stores, identity providers and notification services.

Such services may be subject to their own terms and privacy policies. We are not responsible for the independent acts or services of third-party providers.

11. Updates and availability

We may update, improve or modify Threadli, including for security, compatibility and functionality.

As Threadli is self-hosted, the availability and operation of individual installations depend on the infrastructure and configuration managed by the relevant organization.

We do not guarantee uninterrupted or error-free operation of the software.

12. Disclaimer and limitation of liability

To the maximum extent permitted by applicable law, Threadli is provided "as is" and "as available", without warranties of any kind, except as expressly provided in a separate agreement.

We are not responsible for failures resulting from customer-managed infrastructure, configurations, unauthorized modifications or misuse of the software, except to the extent caused by our own breach of applicable obligations.

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, including lost profits, business interruption or loss of data.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, intentional misconduct, gross negligence or death or personal injury caused by negligence.

13. Suspension and termination

You may stop using Threadli at any time.

We may suspend or terminate licences or access to services under our control where required by law or in case of a material breach of these Terms or an applicable agreement.

Termination does not automatically remove software or workspace data from customer-controlled infrastructure.

Organizations remain responsible for managing their installations and data following termination, subject to applicable licence terms.

14. Apple App Store

If you download Threadli from the Apple App Store:

• These Terms are between you and ANARCHY LAB S.R.L., not Apple.
• Apple has no obligation to provide maintenance or support for Threadli.
• We are responsible for the application and for addressing applicable product, legal and intellectual property claims.
• Your use of the application must comply with Apple's applicable Usage Rules and relevant third-party terms.
• If the application fails to conform to an applicable warranty, you may notify Apple for a refund of the purchase price, if any. Apple has no further warranty obligation to the extent permitted by law.
• You represent that you are not subject to applicable US sanctions or restrictions prohibiting use of the application.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the applicable provisions.

15. Google Play

If you download Threadli from Google Play, your use of the application is also subject to the applicable Google Play Terms of Service.

Google is not responsible for Threadli or its content.

16. Governing law and disputes

These Terms are governed by Romanian law.

Disputes shall be resolved by the competent courts of Bucharest, Romania, unless mandatory applicable law provides otherwise.

Nothing in these Terms limits mandatory consumer rights where applicable.

17. Changes to these Terms

We may update these Terms to reflect changes in the Services or applicable laws.

The current version will be available on our website with its effective date. Material changes will be communicated where required by law.

Continued use of the Services after updated Terms take effect constitutes acceptance where permitted by applicable law.

18. General

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain effective.

Failure to enforce a provision does not constitute a waiver of our rights.

These Terms, together with our Privacy Policy and any applicable organizational agreement, govern the use of the Services.

19. Contact

ANARCHY LAB S.R.L.

Registered office: Bucureşti, Sector 3, Bulevardul Unirii, No. 61, Bl. F3, Staircase 4, Floor 2, Apt. 208, Romania

Registration number: J2026000670007

Email: support@threadli.io